Get in Touch With Us
Whether you have spotted something out of date on one of our reviews, want to ask about a specific casino not on Gamstop, or simply have feedback on how we rate and rank sites, we would like to hear from you. This page sets out how to get in touch and what you can expect once you do.
How to Send Us a Message
The best way to reach us is by email. We read every message that comes in and try to reply within two working days. Please write to us at [email protected].
A little context helps us help you faster. Let us know whether your message relates to a particular brand, a payment method, a bonus term, or something else on the site, and we will route it to the right person straightaway.
What We Can Help With
People get in touch with us for a range of reasons. Some of the most common are:
- Questions about specific casinos — If you want more detail on how any of the brands featured on our list of the best non Gamstop casinos compare on payments, games or bonus terms, ask and we will point you to the right information.
- Corrections and updates — Offers, licensing and payment options in this space change regularly. If you spot something that looks out of date, tell us and we will look into it.
- Feedback on our ratings — Our editorial ratings reflect factors such as payment flexibility, game range and how easy an offer's terms are to understand. If you disagree with how we have scored something, we want to know your reasoning.
- General queries about Gamstop and self-exclusion — Readers sometimes ask how self-exclusion schemes work, or what it means to play at a site outside that scheme. We can point you towards general information, though we are not a substitute for regulator or support-service advice.
- Support and wellbeing concerns — If you or someone close to you would benefit from guidance on managing gambling, mention this in your message and we will signal you towards appropriate independent resources.
- Partnership or editorial enquiries — If you represent an operator or an affiliate and want to discuss how your site is covered, please introduce yourself and outline what you have in mind. Being featured never changes how we score or rank a brand.
What Happens After You Write to Us
Every message is read by a real person on our editorial team — we do not rely on automated replies to stand in for an answer. Our usual response window is two working days, though it can stretch a little longer during busy periods. If your query needs input from more than one person, we will let you know that a fuller reply is on its way rather than leaving you waiting in silence.
Why Accuracy Matters to Us
Non Gamstop casinos operate under licences issued outside the UK, and the details that matter most to readers — bonus terms, withdrawal limits, payment methods, game providers — can shift without much notice. We rely on our own research and on reader feedback to keep our coverage current. If something you read on a review page did not match your experience once you visited a site, we genuinely want to hear about it, whether the outcome was good or bad.
We are independent from the operators we cover. Where our site features casinos such as Betmica, Kikibet or Betninja, and earns commission from doing so, that relationship never decides how a brand is ranked or reviewed.
Before You Write In
A few quick checks can save you time:
- If your question is about which casino suits your priorities on games, payments or bonus size, our non Gamstop casino comparison page may already answer it.
- If your query concerns a specific bonus term or wagering requirement, check the offer details listed against the brand in question — these are usually the fastest way to confirm what applies.
- If you are asking about eligibility or self-exclusion, remember that any casino operating outside Gamstop still sets its own age and identity checks, so questions about your own account are best directed to that operator's support team.
None of this is a barrier to writing in — if you are unsure where to look, just ask and we will point you in the right direction.
All gambling content on this site is intended for readers aged 18 and over.